The safety and wellbeing of customers and staff at F.Hinds has been at the forefront of their minds during these challenging times. They have had lots of questions from their customers about their orders, repairs and click and collects during COVID-19 and their temporary store closures.

The decisions around store closures and keeping their website open have been according to Government guidelines, and they are continuing to review this each time the Government updates their advice.

To make it as easy as possible to find the information you need, they have decided to put the answers to their most frequently asked questions on their website.

Click here to find the answer to questions such as, what their current returns policy is and what to do if your item is currently being repaired at a store.

If you can’t find the answer to your question on their website, their customer services team will be more than happy to assist you. Just email your question to customerservices@fhinds.co.uk